Guarantee & satisfaction

Safe and secure purchase

We are aware of the importance of data safety. This is why we have implemented all technological means ensuring that all data shared with us is safe, secure and treated confidentially. Any personal information we might store is stored for internal purposes only. In cases where orders are processed through a payment service provider, all data transfers are encrypted.

Dedicated customer support

We put great importance to customer satisfaction. We are here for your concerns or questions, or if you need help with placing your order from Monday to Friday from 6 am to 7 pm GMT, and on Saturdays, Sundays and bank holidays from 8 am to 4 pm GMT. You can contact our professional customer service by email, via contact form or via Facebook messenger or Instagram messenger. Before contacting us, we suggest you first check our FAQ page as you might find the answer to your question there.

Money back guarantee

If you are not completely satisfied with the product, you have the option to return it and request a refund, and we won’t ask you any questions! The product must be returned intact within 30 days of delivery and you must first submit a claim form via this link. Need further details? Check them on our return policy page.